As many of you know, SunRocket suddenly ceased all operations today and left 200,000 customers (myself included) high and dry.
4 or 5 months ago, I shelled out $200 for a plan that was supposed to last 14 MONTHS. I am absolutely livid that they would just take my money and run. They did not even provide 50% of the service they were supposed to provide and the service they did provide sucked really bad.
I am and have been a vonage, packet 8, skype and voip.com customer, and I have never, ever seen such a shady and blatant disregard for customers and their rights. HOW CAN THEY JUST SEND THE EMAIL BELOW, EXPECT US TO DO NOTHING AND LET THEM TAKE OUR CASH??????
Any telecom class action attorneys reading this, please contact me via a post on this blog, please organize a SunRocket Class Action Lawsuit asap!!!
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URGENT COMMUNICATION TO SUNROCKET CUSTOMERS
Dear Customers,
--------------- It is important that you read this email carefully ------------
As you may have heard, SunRocket is in the process of closing its operations and therefore will no longer be able to provide you with the phone service that you have been accustomed to. However, this email provides you with an opportunity to sign up with select service providers who we believe will offer outstanding replacement service.
In order to assist you, we have entered into negotiations with a number of service providers. As a result of those negotiations, we have entered into agreements with 8x8, Inc., provider of the Packet8 service, and Unified Communications Corp., provider of Teleblend service to offer you the best options and we are proud to recommend the following alternatives to you. Please make your decision to move to a new service provides immediately as future service is uncertain. It is very important for you as a customer to obtain new service from a new service provider immediately.
8x8/Packet8
The Packet8 Internet phone service incorporates patent protected technology from 8x8. Inc., a publicly traded company in business for more than 20 years. The service works in the same way as SunRocket’s and offers a virtually identical feature set.
No Startup Costs
FREE activation
FREE equipment
FREE shipping
FREE first month of service
Quickly port your number at no charge
A Savings of over $100!
Click here to order Packet8
http://getpacket8.packet8.net /sunrocket/ or call 1-800-868-0068 and mention special offer code SUNROCKET
Unified Communications Corp./TeleBlend
The TeleBlend Internet phone service incorporates patent-protected technology from Unified Communications Corp., a privately held company in business to provide outstanding customer service and telephony products. Teleblends has been working behind the scenes already to restore and continue service for all Sun Rocket customers The service works in the same way as SunRocket’s and offers an identical feature set with our Unlimited Transfer Plan.
No Startup Costs
FREE activation
USE your existing hardware
FREE and Quick transfer of your current number
No Need to port your number to another provider
UNLIMITED calling to the US, Canada, and Puerto Rico
Click here to order Teleblend
http://www.teleblend.com
It has been our pleasure to service you at SunRocket
Monday, July 23, 2007
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